E-Toll Card: a new way to pay Toll Road fee in Jakarta

As recently I traveled across Jakarta using inner-circle toll road (a.k.a Jalan Tol Dalam Kota), I noticed that stickers on toll gates promoting E-Toll Card as a new mean of payment. Although no device installed in those gates, I assumed that it would be implemented soon.

Jasa Marga E-Toll Card

Jasa Marga E-Toll Card

E-Toll Card is issued by Jasa Marga as response to simplity and quick payment on the gates. It works as other contactless cards like BCA Flazz or Gazcard, just tap it on its reader in toll gate then you can go. But in Jasa Marga procedure, you have to hand the card to gate staff, then he/she will determine your vehicle class, he taps to the reader and give you back the card with receipt.

This card will be accepted on any toll roads operated by PT. Jasa Marga, PT. Marga Mandalasakti dan PT. Citra Marga Nusaphala Persada, that is inner-city toll road (Tol Dalam Kota), Ir. Sedyatmo (Tol Bandara), Cikampek tol, and also Jagorawi. But for initial test, it will only be accepted at:

a. Cawang – Tomang – Cengkareng
b. Cawang – Tanjung Priok – Pluit
c. Cikupa – Merak

Where to buy E-Toll Card?

E-Toll card is sold in any Bank Mandiri branches (at least this is what they told), with minimum balance IDR 10,000 and maximum is IDR 1,000,000.  Indomaret retail store and major SPBU will be starting to sell and top-up balance on March 2009. Other places to buy is Jasa Marga head office, CNMP head office, Gerbang Tol Kapuk, Halim, and Cengkareng.

The card can be top-up in any Mandiri ATM, EDC, and also other electronic channel offered by Mandiri such as Internet banking, you can also buy and refill this card on Indomaret starting from 15 March 2009.

As you probaby ever heard the news, Bank Niaga was the winner for bidding the project, but somehow it was cancelled and awarded to Bank Mandiri.

Soon, this card can also be used to pay for gasoline/oil in major SPBU and to pay parking fee, and of course to pay for snacks in Indomaret.

Hm In my opinion, if Jasa Marga wants to accelerate card’s acceptance, they should also cooperate with Bank BCA. BCA has millions of customer based, tenth-thousands of EDC and ATM in Jakarta, these two banks will cover more than half population.

  • Claudina

    Hi, I’m doing a research on pre-paid card in Indonesia. The Mandiri Customer Service told me that E-toll can only be used to pay toll. If they aim to use the card to by fuel, why don’t they combine it with their product: Gazz card ya?

    Apart from those and Flazz card, do you aware of any other pre-paid card that is issued in Indonesia?

  • Didit


    In democracy era, I have to disagree with both of you. Of course e-toll is still new and it is unfair to expect too much from such a program. However, if many people start to use it, then the mass will be good enough to attract other merchants such as Pertamina SPBU, busway, convenience store, starbucks (one of my favourite), and many more. By then, this become convenient card rather than just electronic toll payment alternative.

    So, guys why dont we support them in order to become another kind of ez-link card in Singapore or the same convenient card in Hong Kong. Btw, Im not working for government body neither bank mandiri.

    of course you are welcome to disagree with me. In just my 2 cents.


  • anri

    Hi All,

    just to refresh the current discussion above. prepaid card are issued by bank mandiri to cater the “unbank fund” which is around 80% of the total money spread in the market, which is most of it are turning in the micro transaction.

    Benefit? there is a lot of benefit you can get by using prepaid card for your daily micro transaction, just like @didit said. here are some benefit by using prepaid card:
    1. less effort in managing cash
    2. increase accountability in micro payment expenses
    3. risk minimizing in small amount of changes in purchase
    4. reduce the transaction time in a toll gate (approx 3 seconds)
    5. participate in promotion period
    6. etc

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  • alist

    @Claudina, Well it might has something to do with branding; Mandiri e-Toll Card and Pertamina Gaz Card. Although it is very easy technically to combine these two cards, I believe their agreement stated otherwise, or may be it will someday.

    That’s why in my opinion, there should be an organization to issue this universal card that can be accepted anywhere. No banking affiliation. Just see how ez-Link, Oyster, and Octopus cards perform in overseas.

    Another prepaid card I know is Transjakarta multitrip card. Similar to one-trip card but it stores card balance in the card or in the system. This card is not common used but I’ve ever seen it.

  • Ida

    @Claudina, Why do we have to use these cards anyway?
    There is no benefit, whatsoever. Plus you have to pay money upfront, giving the bank a chance at your money.
    Previously, there was the karcis langganan, there was discount. And now? It’s all bull! Another way of draining money from consumers

  • alist

    I agree with you. No real benefit for us. Although we use eTollcard and cars in front of us not use cards, we still have to wait and queue at the gate.

    Except they can allocate dedicated gates that only accept card instead of money, this will be relieving and efficient.