Say Goodbye to Viva Macau Airlines

Like a thunder in the bright sky, that’s how I felt when reading a news about Viva Macau Airlines (ZG). Government has suspended Viva Macau operation due to several issues.

Viva Macau cancelled all flights from March 28, 2010 because unable to pay fuel bill to their supplier. Crisis has hit hard on airlines industry, and Viva Macau is one of them although it has support from Macau Government. This will hit Macau Tourism pretty hard because Viva Macau brings a lot of tourists to Macau by its budget flights.

Then for Indonesia tourists, now we don’t have direct flight to Macau from Jakarta. Usually this is the cheapest way to reach Hong Kong (via Macau). Now the other alternatives to Macau with budget airlines is by flying with JetStar (via Singapore), AirAsia (via Kuala Lumpur), and Tiger Airways (via Singapore). Or fly directly to Hong Kong from now.

Visiting Viva Macau website, it publishes official statement as follows.

Viva Macau – Office Closure

April 06, 2010

As a direct result of the revocation of the Viva Macau Air Operator’s Certificate (AOC) – a globally unprecedented event in international aviation – Viva Macau is now seeking legal advice for an orderly and responsible winding down of the business.

Viva Macau’s office is now closed. For any passenger inquiries, please contact the Macau Government Crisis Center at:

Tourism Crisis Management Office
Alameda Dr. Carlos
Edificio “Hot Line”, 14 andar, Macau
Telephone: +853 2872 3993
Fax: +853 2872 2726
Email: info@ggct.gov.mo
Web site: http://www.ggct.gov.mo

Overseas:
Japan: +090 3220 5564
Jakarta: +62 21 8370 5913
Sydney: +61 2 8267 7212
Ho Chi Minh: +84 90 393 5134
Hanoi: +84 9133 20993

  • indah

    this is a very sad news for me, since i really love macao, and this airlines has the cheapest ticket to go to macao, i really do hope that is is only for temporary..

  • D14n

    This news was really make me panic since I have already booked and charge my credit card for flight to Macau in Aug 2010..Now I am struggling for refund my payment..It’s already take more than 3 weeks..and no refund yet either from the viva macau…nor the macau government..sigh…

    • DCB

      @D14n,

      hi, i have the same problem with you, mine is worse, i booked since december last year, we already filled in the form for refund, i think it’s already more than a month, when we tried to call, no body picked up the phone, when we asked around, we found out their office is closed.

      if one od the vivamacau read this please be wise to process our money back

  • Agoes

    I am rather frustrated since more than a month get the refund voucher from Viva Macau branch office at Jakarta but no released in payment.

    My reservasion no is 259845

  • Me too

    If you paid by credit card, the bank will issue you the credit.

  • Mr wisana

    how about my money ? i’have already paid…????????? can my money back ???????

  • Kempinski

    Mandala is the new “Viva Macau” for this route. Starting from July, it flies thrice weekly non-stop to Macau and four times weekly to Hongkong. Late evening arrival in both cities mean that you will waste half of hotel room’s price, but the departure back in Jakarta around midnight can make up for it (if you go on return trip on the same carrier). The aircraft will be slightly smaller than ZG, which is an A319, a well-known workhorse for Mandala.

  • VIVI FRANS LEO

    pay my money back… im waiting more then 2 year … !!!!!!